Terms of service
TERMS OF SERVICE
Last Updated: 22 July 2026
Welcome to FLEXD. These Terms of Service govern your use of our website and the purchase of products from FLEXD. By accessing our website or placing an order, you agree to these Terms of Service.
1. ABOUT US
FLEXD is an Australian owned business offering premium activewear and lifestyle apparel.
Business Name: FLEXD
ABN: 68971856598
Email: flexdactive@gmail.com
Website: flexdactivewear.com.au
2. ACCEPTANCE OF THESE TERMS
By using this website, placing an order or purchasing our products, you agree to be bound by these Terms of Service and any policies referred to within them.
If you do not agree with these Terms, please do not use our website.
3. PRODUCTS
We make every effort to accurately display our products, including colours, sizing and descriptions. However, colours may vary depending on your device or screen settings.
Product measurements and sizing information are provided as accurately as possible. Customers are encouraged to review our size guides before purchasing.
We reserve the right to modify or discontinue products without notice.
4. PRICING
All prices are displayed in Australian Dollars (AUD) unless otherwise stated.
Prices are subject to change without notice. Any changes will not affect orders that have already been accepted.
We reserve the right to correct pricing errors at any time. If an error affects your order, we will contact you before processing payment or dispatching your order.
5. ORDERS
All orders are subject to acceptance and availability.
After placing an order, you will receive an order confirmation email. This does not constitute acceptance of your order. Your order is accepted once it has been processed and dispatched.
We reserve the right to refuse or cancel an order where:
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Products are unavailable.
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Incorrect pricing has occurred.
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Fraudulent or suspicious activity is suspected.
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There has been an error in product information or stock availability.
Should an order be cancelled, any payment received will be refunded.
6. PROMOTIONS AND DISCOUNT CODES
Promotional offers, discount codes and competitions may be offered from time to time.
Unless otherwise stated:
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Only one discount code may be used per order.
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Promotional offers cannot be applied retrospectively.
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Discount codes are not redeemable for cash.
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Promotions may be modified or withdrawn at any time.
Where FLEXD conducts giveaways, separate promotional terms may apply.
7. SHIPPING
Shipping timeframes provided are estimates only.
While we will make every reasonable effort to dispatch orders promptly, FLEXD is not responsible for delays caused by third-party shipping providers or circumstances outside our control.
Customers are responsible for ensuring their shipping details are correct at the time of ordering.
Further information can be found in our Shipping Policy.
8. RETURNS AND EXCHANGES
We want you to love your FLEXD purchase.
Our Returns and Exchanges Policy outlines eligibility requirements and applicable timeframes for change-of-mind returns and exchanges.
Nothing within our Returns Policy excludes, restricts or modifies any rights you may have under the Australian Consumer Law.
9. AUSTRALIAN CONSUMER LAW
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
Nothing contained in these Terms of Service excludes, restricts or modifies any rights or remedies available to consumers under the Australian Consumer Law.
10. INTELLECTUAL PROPERTY
All content appearing on this website, including:
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Logos
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Images
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Product descriptions
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Graphics
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Videos
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Website design
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Branding
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Written content
is owned by or licensed to FLEXD and remains protected by applicable intellectual property laws.
No content may be reproduced, copied or distributed without our prior written permission.
11. WEBSITE USE
You agree not to:
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Use our website unlawfully.
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Interfere with website functionality or security.
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Attempt to gain unauthorised access to our systems.
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Use our content for commercial purposes without permission.
We reserve the right to restrict or terminate access where misuse occurs.
12. LIMITATION OF LIABILITY
To the maximum extent permitted by law, FLEXD excludes liability for indirect or consequential loss arising from the use of our website or products.
Nothing in these Terms excludes liability where it cannot lawfully be excluded, including rights provided under the Australian Consumer Law.
13. THIRD PARTY SERVICES
Our website may contain links to third-party websites or utilise third-party services including payment processors and shipping providers.
FLEXD is not responsible for the content, privacy practices or services provided by third parties.
14. PRIVACY
Your privacy is important to us. Information collected through our website is handled in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of your information as described in that policy.
15. CHANGES TO THESE TERMS
We reserve the right to amend these Terms of Service at any time.
Changes will become effective immediately upon publication on this website.
16. GOVERNING LAW
These Terms of Service are governed by the laws of Australia and the State of Western Australia.
Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of Western Australia.
17. CONTACT US
If you have any questions regarding these Terms of Service, please contact us at:
FLEXD
Email: flexdactive@gmail.com